Service Order Reservation or SOR in short provides car owners with online booking capability to service their vehicles. This system has been built for global Japanese car manufacturers to enhance customer’s purchase experience.

SOR provides flexibility, ease of use and intuitive functions for customer to schedule their next car service appointment. Customers have the flexibility to find the right date and time that matches their busy schedule, choose their preferred service centers and type of services. The reservation information helps the service centers prepare for the appointment in advance with accurate and relevant information, to perform quality and quick service.

While providing intuitive features for customers, SOR has capabilities to interface with multiple ERP solution or pull and distribute data from various systems. Therefore, business owners can maintain day-to-day operation and improve end customer purchase with low cost as it takes away the need to invest in multiple systems.

Established in Malaysia since 2007, NTT Data has been a trusted partner for many local Japanese MNCs and has provided system integration, support and maintenance for SAP and related applications.

Our services are not limited to traditional system integration but extents to consultation services in solving complex system integration issues. PMO services are also provided to ensure a smooth transition from a legacy system to a new system.

NTT Data also trains customers to master the skills to develop customized solutions and integrate various data points to a single platform. As a trusted partner, we are committed to deliver our services.